Kredivo is a high-growth fintech company that is passionate about using big data analytics, machine learning, and cutting-edge technology to revolutionize the way people use credit card. To continue our success story, we are looking for a Account Management, Senior Executive to primarily support our client portfolio. This role will need to focus on our customer experience and life-cycle and ensure that our customers are using Kredivo’s platform effectively and maximizing on our robust features to guarantee they get the most value.
Job Description :
- Develop and maintain strong relationships with key B2B partners, and serve as the primary point of contact for the program, addressing inquiries and resolving issues promptly
- Negotiate and execute partnership agreements, ensuring mutually beneficial terms
- Oversee and manage projects from initiation to completion, ensuring alignment with business goals
- Coordinate with cross-functional teams and external stakeholders to ensure project milestones are achieved on time
- Prepare and deliver comprehensive reports of partnership performance and project outcomes
- Ensuring the health of the program (increasing transactions and minimizing risk) by conducting in-depth data analysis to identify trends, opportunities, and areas for improvement
- Utilize data to inform strategic decision-making and optimize partnership outcomes
Requirements :
- Bachelor’s degree (preferred from Business / Management Graduate).
- Fluent in English and Chinese (Business Level) is a must.
- Minimum 3 years work experience in Business Development, Sales or Account Management. Preferably have experience working with electronic gadget brands.
- A big passion on engaging customers and expanding their use cases through our product.
- Strong attention to detail and excellent analytical skills. You need to be comfortable with data.
- Has experience in process improvement and project management.
- Has experience with project documentation.
- Has experience in working in multifunctional team.
- Proficient in Microsoft office (Word, Excel, Power Point)
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