Job Description
- Monitoring existing merchant performance & exceeding sales targets as assigned
- Managing daily operations for assigned merchants such as performance monitoring or resolving merchant issues & concern
- Support & administrative merchant duties such as creating confirmation letter, request branding, CRM, create promo, etc
- Main internal point of contact for all merchants to which they are assigned
- Building strong relationships with potential key accounts merchants
- Coordinating with other teams with the other team like field trainer, area sales leader, or marketing to ensure the merchants growth
- Coordinating with other teams like product or integration team to ensure smooth delivery of products & services
- Prepare regular reports and participate in regular meetings to review performance.
Requirements :
- Bachelor's degree (preferred from Business / Management Graduate)
- Minimum 3 years work experience in Business Development, Sales or Account Management role.
- A big passion on engaging customers and expanding their use cases through our product.
- Strong attention to detail and excellent analytical skills. You need to be comfortable with data.
- Has experience in working in multifunctional team.
- Knowledge of methods of process mapping and design.
- Proficient in Microsoft office (Word, Excel, Power Point)